Box Office Policies

Ticket Policy
× Each person REGARDLESS OF AGE must have a valid ticket to enter a performance.
Exchange Policy


EXCHANGES only subject to the following conditions:
  1. Tickets may be exchanged by simply calling the Grandstreet Theatre Box Office at (406) 442-4270
  2. An exchange fee will be applied as follows:
    • Subscription tickets: No Charge
    • Non-Subscription tickets: may have a fee per ticket.
    • Please retain your original tickets to redeem your new tickets upon presentation at the Grandstreet Theatre Box Office.
  3. Requests for ticket exchanges will be accepted up to 48 hours prior to the performance date of the tickets you are holding. This provides the Grandstreet Theatre Box Office the opportunity to resell the exchanged tickets.
  4. The difference in ticket price will be charged when upgrading your tickets to a more expensive night or seat.
Lost Tickets
× In the event that you have lost your tickets, please visit the Grandstreet Theatre Box Office or call (406) 442-4270 before your performance date.
Order Fees
× Refer to Order Fee for the policy description.
Mailing Fees
× Refer to Mailing Fee for the policy description.
Grandstreet Theatre
325 North Park
Helena MT 59601 USA
Directions to our Box Office
Hours: Monday - Friday
Noon - 5:00 PM MST

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